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User Handbook
What Is the Brig?

Overview

The Brig is how Lighthouse handles situations where a member's access to the community needs to be temporarily restricted. If you've been placed in the Brig, it means staff have determined that a pause is needed -- usually because of a rule violation or behavioral concern.

Being placed in the Brig isn't the end of the road. It's a chance to take a step back, reflect, and work toward having your access restored.

What Happens When You're in the Brig

When your account is placed in the Brig, several things happen right away:

  • Your Minecraft server access is suspended -- you'll be removed from the whitelist and won't be able to join
  • Your Discord roles are removed, limiting what you can see and do in the Discord server
  • Your access to most website features is restricted

You'll still be able to log in to the website and see your Dashboard, where you'll find information about your Brig status and how to move forward.

What You'll See on Your Dashboard

When you log in while in the Brig, your Dashboard will show a status card with:

  • The reason staff provided for the restriction
  • When you'll be eligible to submit an appeal (there's a short waiting period before your first appeal)
  • A button to submit your appeal once you're eligible

Why Members Are Placed in the Brig

Staff don't take this step lightly. The Brig is used when someone's behavior has impacted the community in a way that needs to be addressed. The specific reason will always be shown on your Dashboard so you know exactly what happened.

We don't list every possible reason here -- the community rules cover expectations for behavior. If you're ever unsure why you were placed in the Brig, the reason on your Dashboard is the best place to start, and you can ask about it in your appeal.

Notifications

When you're placed in the Brig, you'll receive a notification (by email and any other channels you've set up in your notification preferences). This notification includes the reason and information about when you can appeal.

You'll also be notified when your waiting period ends and you become eligible to appeal, and again if your appeal is successful and you're released.

Getting Your Access Back

The Brig isn't permanent. Once your waiting period is over, you can submit an appeal to staff apologizing for the behaviors and explaining what steps you are taking to ensure those behaviors do not happen again. Staff will review it and decide whether to restore your access.

For a step-by-step guide on the appeal process, see Submitting an Appeal.