Your Parent Is Connected to Your Account

If you're a younger member of Lighthouse, your parent or guardian has access to a Parent Portal where they can see and manage parts of your account. This is designed to keep you safe and give your family peace of mind.

What Your Parent Can See

Your parent can view:

• Your profile details like your username and membership level
• Your support tickets so they know if you've reached out for help or have been contacted by staff
• Any discipline reports related to your account
• Whether your Minecraft and Discord accounts are linked

What Your Parent Can Control

Your parent has the ability to:

• Enable or disable your access to the website, Minecraft server, and Discord server
• Link Minecraft accounts on your behalf
• Edit your username, email, or other account details

If your parent disables access to something, you'll see a message on your settings page letting you know. You won't be able to use that service until your parent turns it back on.

If Something Is Disabled

If you see a message saying your Minecraft or Discord access has been disabled by your parent, that's something to talk to them about. Staff can't override parental controls -- your parent is the only one who can change those settings.

If you think something is wrong with your account or you need help, you can always open a support ticket and staff will do their best to assist you.

Growing Up

When you're old enough, your parent can choose to release your account to you. This removes the parent-child connection and gives you full, independent control of your account. All restrictions are lifted and your parent will no longer have access to manage your settings.

Until then, your parent is there to help make sure you have a great experience in the Lighthouse community.